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Returns & ExchangesShippingAccount
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Returns & ExchangesShippingAccount

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Orders
All articles

Orders

Orders may be cancelled up to an hour after they are placed.

Can I change my order after it has been placed?

If you are needing to cancel part of your order, we would be happy to do that so long as you have not yet received a shipping confirmation. Once you receive that notification, that means your order is already packed up and likely with the carrier. If

I put in the wrong shipping information! What do I do?

Unfortunately we cannot change any information on an order once has been placed. However, if you'd like to cancel the order, please email us.

I need to cancel my order.

Orders may be cancelled up to an hour after they are placed. If you want to cancel an order, please email us at orders@connectedapparel.com

I received a different item than what I purchased.

If in the rare occurrence you receive an item either different or in addition to what you purchased, please reach out to our customer service team at orders@connectedapparel.com

I received an item that was damaged or defective.

Please also include any photos you've taken to document the damage or defect.

Do you offer gift receipts?

At this time we do not.

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