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Help Center | FAQ'S | Connected Apparel

Thank you for reaching out! We accept returns on all unworn, unaltered full price and regular sale items within 21 days of delivery. You'll have 2 options on how to make the return - for store credit for the full amount of your purchase or for a refund to your original form of payment, which deducts $8 to help cover return shipping and restocking fees. You can learn more about our returns and exchanges policy here: https://help.connectedapparel.com/en-US/

What is your return policy?

Thank you for reaching out! In order to place a return or exchange, please go to our portal through the link below. Please have your email and order number handy. From there, you’ll see step by step instructions on how to complete the return or exchange and print your shipping label.   

Here is the link to our portal: http://www.connectedapparel.com/returns

How do I make a return or exchange?

We offer 15% off your first purchase of full priced items! Sign up for our newsletter and/or texts and you'll get a discount code to use. Here's where to sign up: https://connectedapparel.com/pages/email-signup

Where can I get a discount?

We're always happy to help you find the right size! First, we recommend determining your measurements. You can watch a helpful video we made here: https://connectedapparel.com/blogs/news/how-to-take-your-measurements

After you do this, please refer to our size guide here: https://connectedapparel.com/pages/size-guide

How do I pick the right size?

Great question! We have a helpful guide that will assist you in determining your body shape. From there, you'll be able to shop a range of styles we've determined are great for your body type. 

Here is the guide: https://connectedapparel.com/blogs/news/guide-to-body-shapes-and-what-to-wear

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