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Connected Apparel 

Frequently asked questions and answers. Solve an issue instantly with our help desk. 

Help Center | FAQ'S | Connected Apparel

We ship orders out within 48 hours of the order be placed Monday-Friday. Orders placed on the weekends or after 2pm PT on Fridays will ship out the following business day. Once the package leaves our warehouse, the amount of time it will take for your package to arrive all depends on what shipping option you choose at checkout! 

- Standard Shipping takes 5-8 busienss days
- Expedited Shipping takes 2-3 business days
- Overnight Shipping takes 1 business day (only available Monday-Thursday until 2pm PT each day)

How long will it take for my order to arrive?

We're always happy to help you find the right size! First, we recommend determining your measurements. You can watch a helpful video we made here: https://connectedapparel.com/blogs/news/how-to-take-your-measurements

After you do this, please refer to our size guide here: https://connectedapparel.com/pages/size-guide

How do I pick the right size?

Thank you for reaching out! We accept returns on all unworn, unaltered full price and regular sale items within 21 days of delivery. You'll have 2 options on how to make the return - for store credit for the full amount of your purchase or for a refund to your original form of payment, which deducts $8 to help cover return shipping and restocking fees. You can learn more about our returns and exchanges policy here: https://help.connectedapparel.com/en-US/

What is your return policy?

Thank you for reaching out! In order to place a return or exchange, please go to our portal through the link below. Please have your email and order number handy. From there, you’ll see step by step instructions on how to complete the return or exchange and print your shipping label.   

Here is the link to our portal: http://www.connectedapparel.com/returns

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