Is the shipping free for returns and exchanges?Updated 2 years ago
For US customers, exchange shipping is free. However, an $8 return shipping and restocking fee will be deducted from any returned orders that are requesting a refund back to the original payment method. As a small family-owned business, we unfortunately can't cover the costs of return shipping and restocking. If you opt to receive your refund as store credit, we will cover the $8 return shipping and restocking fee. This is our way of saying thank you for coming back to shop with us in the future!
For international customers, you will be responsible for any return shipping costs. That means we’ll refund you the total amount you paid for your item(s. Please note that we are not able to refund shipping, duty and taxes that were paid on the original order.