How do I use my rewards?Updated 8 months ago

Sign in to your Connected Apparel account and navigate to Connected Rewards portal here. Your available points and Rewards are shown in the rewards portal.

Once you have redeemed your points for a Reward, you will be given a unique promo code to use at checkout. Please note that this promo code is tied to the email address used for your Connected Apparel account and can only be used once.

When you’re ready to complete your purchase, make sure that you’re signed in to your account. Then, at checkout, simply apply your unique promo code to redeem your Reward.

If you have multiple items in your bag and you are redeeming a Reward, the Reward will be spread based on the amount of each item excluding Final Sale items and face masks, not the total amount for the order. 

For example: If you order two items at $35 and $80, a $5 Reward would apply $1.53 to the $35 item and $3.47 to the $80 item.

This ensures that if you return one of the items, you are refunded for the new amount you paid for each item.