My garment was damaged but I didn’t purchase shipping protection at check out. What should I do?Updated 5 months ago
If the actual item is damaged upon arrival but the box is not, please do reach out to us as we would never want you to have a defective garment! Please make sure to take a photo of your defective item and the package it arrived in when reaching out. You can submit this claim via our returns portal at connectedapparel.com/returns or email us at [email protected].